23rd Retail and Leisure Trends Summit

COVID-19: The accelerator of change









PLEASE NOTE THIS IS An ONLINE EVENT with no fee to attend
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What to expect

Whilst the COVID-19 pandemic has brought uncertainty and frustration across the retail and leisure market, one thing is clear; it has accelerated the pace of change across British high streets, retail parks and shopping centres.

In this webinar, we review the 12 months of 2020, from the pre-pandemic months, throughout the various lockdowns, tier systems and the myriad of changing restrictions to understand how different locations, retail categories and brands were impacted by COVID-19.

We'll share the latest data on vacancy rates, openings and closures, persistent vacancy, redevelopment rates and will look at the longevity of some of the trends that appeared over the course of the year.

Following the market update, we will be joined by guest panellists who are working to support the market through this uniquely challenging period in various ways.

Register here
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Ronald Nyakairu
Head of Insight & Analytics, LDC

Ronald has a Masters Degree in Business Analytics which focused on the analysis of consumer habits in the tourism sector. He has worked at the Local Data Company since 2014 and now heads up the insight team which supports our retailer, property, landlord and local authority client base. he has worked on projects on retail redevelopments, planning proposals and appeals, due diligence, pre-acquisition due diligence, market studies and investor strategy. He also works closely with our academic partners at five universities, supporting the development of new research in the retail sector, as well as supporting over 40 PhD, Masters and Graduate students. He has regularly contributed to media coverage and has featured in the FT, The Telegraph, The Guardian and The Sunday Times, as well as speaking at events for Retail Week, Blackrock and RPA.

Lucy Stainton
Commercial Director, LDC

Lucy joined the Local Data Company with experience from her time at CACI and now heads up the commercial strategy across the retail, leisure, advisory, investor, and private equity verticals. Lucy took the role of Commercial Director in 2021 and is responsible for the commercial running of the business, heading up the Sales and Marketing team. With her years of experience, Lucy’s insights have been featured in publications such as Sunday Times, BBC, Guardian, and others. Outside of the Local Data Company, Lucy is a long-term supporter of retailTrust, the leading industry charity and having most recently been Chair of the organising committee for the retailTrust London Celebration, is now an ambassador.

Dan Shaw
Group Managing Director at Inc Retail

Dan Shaw is the Group Managing Director at Inc Retail, the home of Knomo London, Chop’d, Tootsa, Gut Instinct, Laundrapp and King Street Grooming. He joined and established the group company in 2020, having previously spent 4 years as Head of Retail Innovation for intu shopping centres. Previous to that he has held senior positions at Gant, Tommy Hilfiger, and was a board director at Jones Bootmaker. Over the span of his career he has covered all aspects, Retail, Wholesale, Franchise and ecommerce. Dan is a strategic and visionary leader, adept at identifying growth opportunities and at developing and delivering robust business plans and go-to-market propositions to drive realisation. 

Chris Browne
Former Global Retail Director at Ted Baker

Chris was involved from the very beginning of Ted Baker in 1988 and headed up the Retail Team for over 30 years as the company’s Global Retail Director. During this time Chris was responsible for many aspects of Ted’s unique style of retail and is considered to be one of the leading lights of the drive to create ‘retail theatre’. Since leaving the brand in 2017, he has been busy since then as Non-Exec Director of several companies including Angels Face, Skinnydip, Wherewolf and &Sons as well as providing global retail insight for leading consulting firms and private equity houses. Chris has had a lifelong interest/obsession with the Future and has an abiding passion for retail/commerce and its evolution, in particular the future use of stores and their role in the wider context of a brand's overall ‘unified’ offer. He lives in Patching, West Sussex and is married with 4 children.

Tom Whittington
Director of Retail and Leisure Research at Savills

Tom Whittington is the Director of Retail and Leisure Research at Savills, where he has advised retailers, landlords and developers for 20 years on all things retail, from store expansion strategies, shopping centre feasibility and supermarket performance.  For the last 5 years Tom has been redirecting his efforts into thinking about ways of rationalising and improving retail places to address the needs created from over expansion.  His passion lies with genuinely curated mixed use spaces that serve better social value, while still fulfilling the financial expectations of investors and other key stakeholders.



Welcome and introduction


Retail and Leisure Trends Full Year 2020 by Lucy Stainton, Head of Retail and Strategic Partnerships, Local Data Company


Introduction to panel 


Q&A session


Close and final remarks

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