Customer Testimonials

Recent Testimonials from our Customers

As early adopters of this great technology, we use LDC’s footfall devices to gain an accurate understanding of footfall flows past our restaurants. We get a really valuable source of data which enables us to drill down into performance so that we can tailor our activity to each particular restaurant. For example, the granularity of the data enables us to accurately understand traffic flows during every trading hour and also to be able to compare across our estate – that’s very useful on so many levels. Over the past year, LDC have provided strong support and are always willing to take on our feedback to provide maximum value, resulting in a true partnership approach.

leon-newweb-logoJohn Upton, LEON - Managing Director

Working with LDC, we are doing vital work to measure footfall and vacancy rates across our BID area and other competing centres. Having accurate and detailed footfall data that we can drill down to hourly counts enables us to attract the right brands to support the day and night time economies in the Waterloo area and allows us to evidence the positive impact of our BID work with quantitative measures.

We are Waterloo NewWeb logoBen Stephenson, WeAreWaterloo BID - Chief Executive

The information from the LDC is hugely important for us, not just to understand visitor flow around our city, but to enhance our proposition to prospective businesses who are thinking about locating to the city.

Brighton BID NewWeb logoGavin Stewart, Brighton Business Improvement District (BID) - Chief Executive

NewRiver engaged with LDC to understand footfall at The Ridings Shopping Centre. The brief was to understand not only flows of people into/out of the centre but also around the scheme and across floors. NewRiver decided to use two footfall solutions simultaneously in order to test and compare the accuracy of LDC’s newly developed technology – the results were positive. NewRiver found the mobile device counting solution from LDC has created results which gives greater granularity into flows within the scheme but was also able to distinguish visitors during peak times better than the, now removed, previous solution. LDC is working to bespoke the data visualisation and reporting in line with specific requirements by NewRiver which will be used for board level reporting, marketing activities and investment decisions.

NewRiver-Retail-new-whitePaul Wright, NewRiver - Director

True Capital is a retail and consumer sector specialist private equity firm. We have built a unique ecosystem, which includes TrueStart, our own sector specific innovation hub. We are very clearly focussed on the future of our industry, not just how the world operates today. With this in mind, LDC have always impressed with their unique and innovative approach to solutions for retailers and investors. From the ground up, their approach to collecting data ensures a very special view of the landscape which is both live and granular all wrapped up in a dynamic, inventive online platform.

True-CapitalMatt Truman, True Capital - Chief Executive Officer

Through a combination of internal data, external demographics and LDC’s retail locations and footfall data Poundworld is building models for forecasting expected profitability as well as identifying suitable locations to deliver the required level of sales.

Poundworld transparent backgroundKieran Gwynetter, Poundworld - Property Analyst

BlueGem worked with LDC on our diligence for Jack Wills, a premium British fashion brand. The work was done to a high standard, delivered on time and presented with clarity and extremely helpful insight, layered on top of excellent data. We will surely work with LDC again and we would recommend them to any of our peers.

bluegem-logoVishesh Srivastava, BlueGem - Partner

The relationship with LDC worked very well. Although the data source is fairly simple to navigate, we knew that we could ask LDC to show us how we interrogate the data in order to answer specific questions.

Wychavon-colourShawn Riley, Wychavon District Council - Evesham Business Partnerships Manager

We have enjoyed a very good working relationship with LDC. The online dashboards are very simple to use and work well. Any additional help was always on hand and Nelia was always keen to meet with us and support us in any way she could.

Tristan-capital-partners-colourJames Purvis, Tristan Capital Partners - Associate, Research and Investment Strategy

As well as providing a comprehensive and unique data set that enables us to build a stronger understanding of the UK retail markets, LDC has a flexible approach in delivering to our requirements.

Tristan-capital-partners-colourJames Purvis, Tristan Capital Partners - Associate, Research and Investment Strategy

More and more occupiers need information based on facts about places and not opinions or predictions. This is where LDC helps us to approach them.

NewRiver-Retail-new-whiteEmma Mackenzie, NewRiver - Director

LDC data enhances our understanding of retail centres where we have a branch presence, helping to explain local variations in performance and adding value to strategic analysis.

Nationwide-colourJohn Blunden, Nationwide Building Society - Location Planning Consultant

LDC has helped us really understand a complicated independent specialist card sector by providing an excellent understanding of the current store estates and historical trends in this area. This has helped us make some big decisions about future business strategy and will really drive bottom line profitability. In addition to that the team are great and have been brilliant at answering queries quickly, accurately and timely. They are a real pleasure to work with.

Hallmark NewWebJames Mackenzie, Hallmark - Head of Category and Insight

LDC are always quick to respond and offer assistance where required to enhance their data feeds. This allows us to be very flexible and provide the best possible decision making support to our senior internal clients.

Nationwide-colourJohn Clarke, Nationwide Building Society - Location Planning GIS Manager

The footfall data for my store has definitely helped me to understand the daily trends in the number of people passing outside. I tend to vary my opening hours, so this helps me to plan for coming weeks, and I’ll be focusing on this more and more in the run up to Christmas.

Mdh sportsSteve Allan, MDH Sports - Owner

We can use the footfall data in conjunction with our sales figures to compare year on year and plan our staffing. It has been good to see that the days the shop is closed are actually the days when there is less footfall, so we were right in our opening hours decision all those years ago.

Duncan Murray, Duncan Murray Wines - Owner

In 2015 Tesco signed up to work with LDC. Having used GOAD for years within Tesco and knowing that LDC support this, we knew the data would be about as reliable as we could get, unless we were to collect it ourselves, which for so many locations would be a mammoth and expensive task.

LDC’s online system allows us to quickly initially assess high streets, retail parks and shopping centres from the desk, which is great if we haven’t been recently or the locale is new to us. The ability to see what’s there and what’s changing is valuable in understanding the dynamics of a location and how it is changing over time (albeit one should always visit in person after any desk based assessment!)

A good example of our use of LDC was when we were considering where to trial with Arcadia. We were quickly able to sense check any overlap with their existing estate/cross reference with our own internal GIS, and look at the provision of fashion within various catchments.

The LDC team have been great to work with; professional, helpful, supportive and always there to answer questions during the setup phase. I have been impressed by their passion and their knowledge.

Tesco testimonialEmma Clarke, Tesco - Head of Property Research

LDC is like having people on the street in every town whilst sitting at your desk – a rich mine of useful information. If you are wondering if your performance is reflective of the general trading situation, looking at nearby towns for trends or wondering about new locations, it’s a quick win providing independent verification without the cost of sending people out – and as an added bonus LDC are great to work with and quick to respond to change requests.

Deltic GroupRussell Margerrison, Deltic Group - Chief Financial Officer

Mamas & Papas worked with LDC on an initial strategy review for our London expansion. We needed granular and transparent data which would make it very easy for us to map out similar and competing brands, market health and to assess opportunities for the Mamas & Papas concept across the capital. The resulting data, maps and review workshop have helped prepare us for the next phase of our expansion and made a complex market much more straightforward to assess. We look forward to partnering with LDC again in the future.

MamasPapasJason Greenwood, Mamas & Papas - Chief Financial Officer

At NewRiver we are very research focused which is why we use LDC. We use research to support our acquisition programme, improving our asset management capability and maximising the potential in our development portfolio. LDC provide us with wide ranging data that is accurate and current. Moreover they are able to articulate that data to NewRiver in a relevant way. Research is important as it allows for better decision making and reduces risk which is why we wouldn’t hesitate to recommend LDC.

NewRiver-Retail-Newlogo-transparentAllan Lockhart, NewRiver - Property Director

LDC have not only provided key value add retail & leisure data and insight but advanced our performance indicators and analytics on vacant, closed or new premises, thus providing significant insight into retail businesses and the environment as a whole, across Great Britain.

Dunbradstreet-colourAndrew Crisp, D&B - Data Leader

The Local Data Company’s physical walking of the streets is unique and clearly seen in the quality of its data. Their progress in what they can now offer in location decision-support and competitor analysis has been amazing, and is backed up with honest customer service – hence why we have entered a long term partnership.

John-Lewis-colourMichael Flood, John Lewis - Customer Analysis

The Local Data Company carries out fascinating work, which underscores its distinctive and highly valuable capabilities when considering the nitty-gritty of retailing in Great Britain.

Shore CapitalDr. Clive Black, Shore Capital - Head of Research